Internal Account Manager (Team Lead) Sales

Internal Account Manager  (Team Lead) – Sales

Reporting to:

Head of Sales & Marketing

Who are BPH:

 BPH Attachments are the UK’s leading Excavator Attachment specialists. With 4 locations across the UK and over 4000 customers nationwide, we pride ourselves on our ability to deliver the very best service in the industry, this is supported by our values:

• Build open and honest relationships with customers, suppliers and staff.
• Provide a collaborative and respectful working environment based on family values.
• Be professional, efficient, and effective and deliver ‘best value’ at all times.
• Provide customers with reliable modern equipment and outstanding customer service.

We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems.

As a family-owned company established over 50 years, people are at the core of our business. We are more than just our product, we support our customers with maintenance, repairs and outstanding service to ensure we are the supplier of choice.

What does the role involve?

Working alongside the Area Sales Manager (ASM), you will manage the accounts in the territory as if it’s your own business, ensuring that you have a plan to develop new and existing customers, forecasting sales, and identifying opportunities with resources needed. You will also be responsible for the day to day running of the internal sales team, this involves monitoring and development of team KPI’s such as number of calls and outstanding quotations.

On a day-to-day basis, you can expect to spend your time making and receiving calls from customers, asking open questions to uncover opportunities, support with challenges and work closely with the ASM to develop leads and close opportunities. You will use our software to support with the role, such as a CRM system and outlook to plan your week.

You will develop strong working relationships through all levels of the customers from plant operators to MD’s, update the CRM system with contact data, create and update account development plans to reflect customer growth through opportunity led business.

Attend and support with monthly sales meetings to input into the strategy for the company and report on support needed with resource required.

What We offer:

At BPH we are a passionate and inclusive team in a caring and performance orientated culture. You will be part of a market leading brand with a focus on people. This is a place where you can grow, surrounded by colleagues who will support you and safe in the knowledge your performance will be recognised and rewarded.

In addition to the competitive base salary and bonus potential, we offer the following benefits:

• On Boarding & Training process
• 25 days of holiday
• Company Laptop & Phone

What you need:

 Customer development sales experience – Industry experience in plant or attachments.

Organisational Skills – Managing your time, priorities and can work autonomously.

Collaboration – Working across the business, external sales, repairs, logistics etc.

Curiosity – Developing knowledge in the industry and identifying opportunities.

Resilience – Comfortable to meet all levels of the business from operator to managing director.

Drive – Passion to succeed and develop yourself & the business.

Values – Your values are aligned with ours.

Want to join a dynamic team?  Take this opportunity now: